Sanju Samson, Yashasvi Jaiswal, and Yuzvendra Chahal played zero T20 World Cup 2024 matches yet kept India's team morale intact. Here's the corporate lesson on behind-the-scenes support.

Here's something remarkable from India's T20 World Cup 2024 title run: three of the most talented cricketers in the squad — Sanju Samson, Yashasvi Jaiswal, and Yuzvendra Chahal — didn't play a single match. Yet every team member credited them for keeping morale high. NASSCOM-Deloitte data shows 65% of Indian firms cite team cohesion as their #1 productivity lever. The bench player who cheers, carries drinks, and keeps energy high isn't wasted — they're essential infrastructure for championship performance.
TL;DRIndia's World Cup 2024 squad had 15 players. Only 11 played in any given match. What happened to the other four — and specifically to Sanju Samson, Yashasvi Jaiswal, and Yuzvendra Chahal — tells you everything about what championship culture actually is. These three were stars: Samson had scored ODI hundreds, Jaiswal was India's most exciting young opener, Chahal was India's most successful T20 spinner. None played a single World Cup match. All three chose team over self. That choice is extraordinary, and it's what made India's win possible.
What these three did instead was carry drinks, celebrate teammates' wickets and runs as if their own, maintain high-energy presence in every huddle, and create the atmosphere where even the players on the field felt backed by 15, not just 10. Trust me, I've seen this dynamic in corporate settings at L&T, Siemens, and Bosch — the team with strong bench culture consistently outperforms teams where benched members withdraw emotionally. Psychological safety is built by the collective, not just by leaders. The bench players are part of the leadership team.
In corporate India, the "bench player" is the professional who isn't on the key project, wasn't selected for the high-visibility task force, or didn't get the promotion they expected. What they do next defines the team's culture. Do they disengage? Or do they double down on invisible contributions? At Infosys and TCS, the teams that win consistently are always the ones where even "benched" members stay fully engaged — bringing ideas, energy, and support. Disengagement is contagious. So is full commitment. The culture follows the bench.
Samson's response to not being selected deserves special attention. Here was a player good enough to be in the World Cup squad but not in the playing XI. He had every right to sulk. Instead, he was reportedly the loudest voice in the dressing room whenever India hit a boundary. That's elite professionalism. For corporate managers at Mahindra and Bajaj Auto, this is the benchmark: when your team member doesn't get the project or role they wanted, how do you create an environment where they still bring their very best?
| Dimension | Disengaged Bench Player | Championship Bench Player (Samson/Jaiswal/Chahal Model) |
|---|---|---|
| Response to non-selection | Withdraws, sulks, disengages | Stays fully present and positive |
| Contribution style | Minimal — waits for own turn | Active — supports teammates' success |
| Team morale impact | Negative or neutral | Positive multiplier effect |
| Long-term career outcome | Reduced trust, slower growth | Deeper trust, stronger recall for future roles |
| Cultural impact | Erodes team cohesion | Builds championship culture from the bench |
How do Indian leaders build this kind of culture? Three practices I implement in corporate training programs: First, explicit recognition for behind-the-scenes contributions — not just KPI-visible work. Second, open conversations about roles and expectations when someone isn't on the primary assignment. Third, designing "bench" roles with genuine value and visibility — not just placeholder assignments. When team members believe their non-primary contributions matter, they give them fully. That belief has to come from leadership deliberately — it doesn't emerge on its own.
For middle managers in India's corporate landscape — especially in the post-pandemic hybrid era where "visibility" has become even more complex — the bench player question is urgent. McKinsey India data shows Indian managers spend 21 hours per week in meetings, 35% more than US peers. Much of that time goes to the visible players. The invisible contributors are managed by email, or not at all. That leadership gap costs organizations their best "bench" talent to attrition. The manager who closes that gap retains the hidden force multipliers that competitors can't see.
India's World Cup 2024 win is ultimately a story about culture over individual brilliance. Yes, Bumrah was exceptional. Yes, Rohit led brilliantly. But championships are held together by 15, not 11 — and the 15 held together because three world-class players chose humility over headlines. For corporate India, the lesson is both simple and demanding: build teams where every player, on the bench or on the field, brings their whole game every single day. Championship culture is the competitive advantage no competitor can poach.
TEDx speaker. 11+ yrs training Army, BRO, RBI, BARC, JSW. Available for keynotes, leadership training, team building & manager development at your office or event venue.
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Avinash Chate TEDx Speaker · Founder, The Future Corporate · 11+ yrs experience Avinash has trained Indian Army, BRO, RBI, BARC, JSW Steel and 1000+ corporate leaders across India. His work focuses on leadership development, communication skills, and behavioural training rooted in Indian values and modern business needs. |
The most effective approach I use at L&T and Mahindra is "contribution mapping" — explicitly identifying and publicly recognizing what each team member contributes even when they aren't on the primary deliverable. Most managers only recognize output; the best managers recognize input, attitude, and support behaviors. When a team member knows their positive energy, knowledge-sharing, and collaborative support are seen and valued, they continue giving them. Specific, public recognition of invisible contributions is one of the most powerful retention tools I know.
Several lessons. First, elite professionalism means performing your role fully regardless of whether it matches your personal ambition — Samson, Jaiswal, and Chahal did this at the World Cup's highest stage. Second, selfless team support — celebrating teammates' wins without ego — is a skill that builds long-term career equity and trust. Third, how you behave when you're not in the spotlight defines your character more than how you perform when you are. I teach these through real World Cup examples in two-day programs at TCS, KPIT, and Bajaj Auto.
The impact is substantial and measurable. Organizations where behind-the-scenes contributors are recognized and engaged consistently show higher team retention, faster knowledge transfer, and stronger crisis performance. NASSCOM-Deloitte data shows 65% of Indian firms cite team cohesion as their #1 productivity lever — meaning the "invisible" contributors who maintain that cohesion are among the highest-ROI investments in the team. The challenge is measurement: most performance systems reward visible output only, leaving invisible contribution systematically unrecognized and under-retained.
Team culture is a core theme in all my corporate programs. I use specific case studies — like the T20 World Cup bench players — to make visible what's usually invisible in team dynamics. Participants map their own team's "bench players," identify recognition gaps, and design specific actions to improve behind-the-scenes engagement. These workshops at Infosys, Siemens, and JSW consistently produce immediate behavioral changes because the cricket metaphor makes abstract team-culture principles concrete, memorable, and immediately actionable.
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By Avinash Chate — Maharashtra’s #1 Corporate Trainer & Motivational Speaker. .