How Sourav Ganguly read VVS Laxman's struggle against the short ball at Eden Gardens 2001, spoke to him in blunt, specific words, and backed it with a bold batting-order change — turning 115 for 3 into cricket's greatest comeback.

Kolkata, March 2001. India follow on against Australia, still 42 runs behind, and the newspapers have already written the eulogy. What happens over the next two days is not just cricket's greatest comeback \u2014 it is a masterclass in Trait #19: Communication, delivered mid-pitch, under the sun, in real time.
In shortCommunication is Trait #19 on the EQ \u2014 left side of your Winning Kite (KITE Leadership Framework). It sits inside the "Motivating Others" cluster of emotional intelligence \u2014 the ability to read what a colleague is going through under pressure, and to say the right thing, to the right person, at the right moment, in words they can actually use. Ganguly's few sentences to Laxman on that Kolkata pitch are as close to a textbook demonstration of this trait as you will find anywhere outside a boardroom.
Let me set the scene properly, because the pressure is the whole point. India had been bowled out for 171 in their first innings, conceding a lead of 274 to a rampaging Australian side chasing their sixteenth consecutive Test win. Steve Waugh's Australians were, at that point, arguably the most dominant Test team the game had ever produced. Australia enforced the follow-on \u2014 only the third time in Test history that a team asked to follow on would go on to win the match.
By the time Ganguly walked out with VVS Laxman in the second innings, India were struggling at 115 for 3, still needing 269 more runs just to make Australia bat again, let alone chase a target of 384 that would eventually be set. Three wickets down, an innings defeat looming, and the Australian attack doing exactly what it always did against Laxman: bowling short, again and again, at a batsman with a technical discomfort against the rising ball.
This is where most captains would have said nothing, or said something safe. "Just hang in there." "Take your time." Encouraging noise, but not communication in the sense that actually changes an outcome.
Ganguly did something different. He noticed the pattern \u2014 the Australians were targeting Laxman's known weakness against the short ball, over and over, trying to get inside his head as much as get him out. And instead of letting Laxman absorb that pressure silently, Ganguly walked over, and told him directly to play the hook and pull shots. Not "be careful." Not "block it out." A specific, actionable instruction: attack the very ball meant to intimidate you.
That is effective communication in its purest form \u2014 reading someone's emotional and tactical situation accurately, and then articulating a message so clear that it can be acted on immediately, with no ambiguity left for panic to fill.
Ganguly's communication that match wasn't limited to words. He backed his instruction to Laxman with an equally bold decision \u2014 sending Harbhajan Singh in ahead of Rahul Dravid, one of India's most dependable and senior batsmen, to counter the spin threat of Shane Warne. It was an unconventional, even risky, call. But it told the whole dressing room something important: the captain was reading the situation as it actually was, not following the safe, expected script.
This is a detail leaders often miss. Communication isn't only what you say \u2014 it's also the decisions you make that either confirm or contradict your words. Ganguly told Laxman to attack. Then he restructured the entire batting order around that same attacking intent. The message and the action lined up. That alignment is what made it believable.
What followed is now cricket folklore. Laxman, freed to play his natural attacking game instead of defending against his own weakness, went on to construct an innings of 281 not out \u2014 at the time the highest individual score ever made by an Indian batsman in Test cricket. Harbhajan Singh, promoted up the order exactly as Ganguly had planned, scored a defiant 75. Together, in a partnership that ran deep into a second full day, they took India from the brink of an innings defeat to a position of complete command.
India eventually won the match by 171 runs \u2014 becoming only the third team in Test history to win after following on. The result did more than save one Test. It swung the momentum of the entire series and set up India's historic 2-1 series victory over the most dominant Australian side of the era.
Strip away the cricket, and what remains is a case study any manager could use: a leader noticed exactly where a team member was struggling, delivered a specific, honest message instead of vague reassurance, and matched that message with a structural decision that backed it up. The result wasn't just one great innings \u2014 it changed the trajectory of the whole team.
You will rarely get a scoreboard as dramatic as 115 for 3 chasing 384. But you will get quieter versions of this same moment constantly \u2014 a team member visibly struggling with the one task that exposes their weak spot, while everyone around them either says nothing or offers hollow encouragement. The Ganguly-Laxman moment teaches three things any leader can use immediately:
Daniel Goleman's research on emotional intelligence identifies communication as one of the core social skills that separate good managers from great ones \u2014 the ability to send clear messages and receive them accurately, adjusting for the emotional state of the listener. Ganguly's instinct on that Kolkata afternoon is Goleman's theory playing out in real time, on a cricket field, under the most public pressure imaginable.
I use this example often in my leadership workshops, because it strips communication down to its essentials: read the moment accurately, say something specific enough to act on, and let your decisions confirm your words. Ratan Tata's confidential mailbox, Adi Godrej's open-door policy, Sundar Pichai's TGIF sessions \u2014 every one of these is a structural attempt to create the same clarity Ganguly created in a single sentence to a struggling batsman.
If you want to see how Communication connects to the other 24 traits that build the EQ side of your kite, start with the Trait #19: Communication hub, which also covers how Mr. Rajendra Gupta built an open-door culture at Kesardeep Pressings and how the "Maan Ki Baat" program creates the same honest dialogue inside a modern Indian office. And if you're building this skill in your own team, explore the full list of corporate training topics I run, or get in touch to talk about your team's specific communication gaps.
Avinash Chate turns the traits in Stars at India Inc. into live leadership & emotional-intelligence workshops. TEDx speaker · 11+ yrs training Army, BRO, RBI, BARC, JSW & 1000+ leaders.
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Avinash Chate TEDx Speaker · Founder, The Future Corporate · Author of Stars at India Inc. Avinash has trained the Indian Army, BRO, RBI, BARC, JSW Steel and 1000+ corporate leaders across India. His work focuses on leadership, emotional intelligence and behavioural training rooted in Indian values and modern business needs. |
India were 115 for 3 in the second innings, still needing 269 more just to avoid an innings defeat, when captain Sourav Ganguly noticed the Australians were bowling short at VVS Laxman, who was uncomfortable against the bouncer. Instead of staying silent, Ganguly walked down the pitch, told Laxman plainly to play the hook and pull shots, and backed him to counter-attack. Laxman went on to score an unbeaten 281 \u2014 still the highest individual score by an Indian in Test cricket at the time \u2014 and India won by 171 runs after following on.
Because Ganguly's leadership move had nothing to do with skill or strategy on paper \u2014 it was entirely about how he delivered a message, when he delivered it, and to whom. He read Laxman's emotional state under pressure, chose blunt, specific words over vague encouragement, and paired that message with a bold structural decision (promoting Harbhajan Singh ahead of Rahul Dravid). That combination of clear articulation plus timely action is exactly what Trait #19: Communication in the Winning Kite framework describes.
The Winning Kite is Avinash Chate's leadership model from his book Stars at India Inc. It pictures career success as a kite with four sides: Success (top), Emotional Intelligence or EQ (left), Relationship Intelligence or RQ (right), and Productivity or PQ (bottom). Communication is Trait #19, part of the EQ side's Motivating Others cluster \u2014 because how clearly and courageously you speak to people directly shapes whether they perform under pressure.
Watch your team member closely enough to notice when they are being 'bowled short' \u2014 given the one task or one type of pressure they struggle with. Then say something specific and direct in the moment, not a vague pep talk after the fact. Back it with a real decision, like Ganguly's batting-order change, so your words are matched by action. This is a trainable skill that Avinash Chate builds into his corporate leadership and EQ workshops.
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By Avinash Chate — Maharashtra’s #1 Corporate Trainer & Motivational Speaker. .