In 1992 Sri Lanka finished second-last at the World Cup. Four years later, with 70% of the same players, they lifted the trophy — and rewrote how cricket is played. Here is the innovation story every professional should know.

In 1992, Sri Lanka's cricket team finished second-last at the World Cup, ahead of only Zimbabwe. Four years later, with roughly 70% of the same players, they lifted the trophy — and changed the way cricket is played to this day. This is not a story about better players. It is a story about the willingness to ask, "What if we didn't do it the way everyone else does?"
In shortEvery trait in Stars at India Inc. has a home on the Winning Kite (KITE Leadership Framework) — the four-sided kite where the top is Success, the left is EQ (Emotional Intelligence), the right is RQ (Relationship Intelligence), and the bottom is PQ (Productivity). Innovation is Trait #8, part of the Self-Motivation cluster on the EQ — left — side. It sits alongside traits like Achievement Drive and Flexibility, because innovating starts as an inner decision — the courage to think differently — before it ever becomes an outward strategy. You rise on balance across EQ, RQ and PQ, not strength in one alone, and Innovation is one of the load-bearing traits that keeps your EQ side strong.
The year was 1992. The Cricket World Cup was being played across Australia and New Zealand. Nine teams competed for the trophy, and one team stood out — but not for the right reasons: Sri Lanka.
They finished second-last in the points table, ahead of only Zimbabwe. Their performance was disappointing, their strategy outdated, their approach entirely conventional. Critics wrote them off. Fans lost hope. The team went home embarrassed.
Then something remarkable happened over the next four years. In 1996, the same team — with roughly 70% of the same players who had failed in 1992 — lifted the World Cup trophy. They didn't just win. They revolutionised the sport. How? Through innovation.
Innovation isn't just about inventing something entirely new. It's about being open to novel ideas, thinking differently, and staying flexible in how you respond to change. At the workplace, innovative professionals don't wait for perfect conditions, and they don't follow the same old method just because "that's how we've always done it." They ask better questions, challenge assumptions, and find creative solutions to old problems. Innovation is about seeing possibilities where others see obstacles — adapting, experimenting, and constantly evolving to stay relevant.
After their dismal 1992 showing, the Sri Lankan cricket team made a bold decision: they would not play the game the way everyone else did. At that time, both Test cricket and the limited-overs format followed one predictable pattern. Openers played cautiously through the first 15 overs, protecting their wickets. The middle order accelerated later in the innings. Fast bowlers opened the bowling, setting the tone with pace. Every team followed this playbook. Sri Lanka asked a different question: what if we didn't?
Sri Lanka built a batting lineup that attacked from the very first ball. Their openers — Sanath Jayasuriya and Romesh Kaluwitharana — didn't wait to settle in. They didn't play defensively. They smashed boundaries right from the start. In the first 15 overs, when other teams were scoring 40–50 runs, Sri Lanka was scoring 80, 90, even 100. Commentators called it reckless. Opponents called it foolish. It worked — the limited-overs format, introduced back in the 1970s, rewarded whoever scored fastest, and Sri Lanka was simply the first team to fully exploit that logic instead of playing Test-match cricket in a fifty-over game.
Jayasuriya popularised the reverse sweep — a shot rarely used at the time. These unorthodox strokes confused bowlers, disrupted their rhythm, and made it impossible for them to settle into a consistent line and length. It made the Sri Lankan run rate almost impossible to control.
In another departure from tradition, Sri Lanka used spin bowlers to open the bowling instead of fast bowlers. This unexpected move picked up early wickets and put immediate pressure on the opposition — flipping the accepted wisdom of how an innings should be attacked from both ends.
They also introduced the concept of the "pinch hitter" — lower-order batsmen who could come in and hit big shots quickly, changing the game in a handful of overs. Even Sri Lanka's number nine batsman could shift momentum. This wasn't one clever tactic; it was a complete system built around a single idea — score fast, everywhere, with everyone.
Sri Lanka's strategy worked brilliantly — but not exactly the way anyone expected. In the final against Australia, Jayasuriya and Kaluwitharana, their two aggressive openers, got out early. Here's the twist: every other team had studied these two so intensely that they had barely studied Sri Lanka's third and fourth batsmen. Aravinda de Silva and the middle order stepped up, played brilliantly under pressure, and Sri Lanka won the 1996 World Cup.
More importantly, they changed how cricket was played for decades to come. Today, aggressive batting through the powerplay overs is standard. The reverse sweep is a common shot in every batsman's arsenal. Teams routinely use unorthodox field placements and bowling changes. All of it traces back to Sri Lanka's willingness to innovate in 1996.
Innovation is never tested when everything runs smoothly. It gets tested in four specific moments:
When old methods stop working — your sales strategy that worked for ten years suddenly fails, your product loses market share to a newer competitor, or a new technology makes your current process obsolete.
When the market changes rapidly — customer preferences shift, a global crisis like COVID-19 forces overnight adaptation, or new regulations change how you're allowed to operate.
When you face tough competition — a startup disrupts your industry, competitors offer faster or cheaper solutions, or your organisation starts losing talent to more innovative companies.
When someone suggests a fresh idea — a junior employee proposes a new approach, a customer complains about a recurring problem, or a colleague from another department shares an unconventional solution. In these moments, innovation is what separates stars from average performers.
Employee A, who lacks innovation, says "we've always done it this way." They reject new ideas without proper evaluation, feel threatened by change, dismiss suggestions from junior team members, wait for someone else to take the lead, and believe innovation is only for leadership or R&D teams. They avoid risks — even calculated ones.
Employee B, who has innovation, asks "what if we tried it differently?" They welcome new ideas regardless of who suggests them, see change as opportunity rather than threat, encourage experimentation and learning from failure, take initiative to propose improvements, and believe everyone can contribute to innovation. They're willing to take calculated risks for potential breakthroughs. Which one would you want on your team?
Before listing the reasons, it helps to understand a basic human tendency: homeostasis. It is our body's and mind's natural resistance to change. When you get a fever or a rash, your body works to restore balance. Similarly, when faced with change at work, our minds resist — we prefer stability, predictability and familiar routines. This is why innovation feels uncomfortable: it disrupts our mental equilibrium. Daniel Goleman's writing on emotional intelligence makes a similar point — self-awareness of this resistance is what lets a professional act despite it, rather than be ruled by it.
On top of homeostasis sit five specific blockers: fear of failure (avoiding new approaches to dodge mistakes or criticism), comfort with the status quo (why change something that's worked for years?), hierarchical thinking (believing innovation is only for senior management or specialised teams), lack of openness to others' ideas (senior people dismissing junior suggestions without real consideration), and plain resistance to change — because change means learning new skills and letting go of familiar routines.
I've met many IT professionals who spent years mastering C++, Java and traditional software development. They were genuine experts. Then the industry evolved — Python became essential, and Artificial Intelligence, Machine Learning, Big Data, Cloud Computing and Ethical Hacking became the new standard skills. Some professionals adapted quickly, took courses, learned new tools, and stayed relevant. Others resisted: "I've been doing this for 15 years. Why should I start learning from scratch again?" Slowly, they got left behind — not because they lacked talent, but because they lacked the willingness to innovate and adapt. In an industry where something new emerges every day, adaptation isn't optional. It's survival.
This resistance isn't only an individual problem — it can sink entire companies. In the 1970s, Intel was at its peak, dominating the memory chip market. Then Intel's leadership noticed sales in Japan declining. At first they dismissed it as a temporary slump. On investigation, they found the harsh truth: Japanese manufacturers were now making better, cheaper memory chips than Intel. Andrew S. Grove, who later became Intel's CEO, called this moment the "Valley of Death" — the point where a company realises what made it successful in the past will no longer work in the future.
Intel had a choice: resist the change and slowly die, or innovate and survive. They chose to innovate — and made the almost unthinkable decision to stop being a memory chip company and reinvent themselves as a microprocessor company. Memory chips were their identity, and abandoning that was a massive risk. But the market had already moved on. By the 1980s Intel had transformed into a high-tech industry leader, known worldwide by a new phrase: "Intel Inside." It all started with a willingness to face reality and innovate or die.
History is full of companies that failed because they refused to innovate. Kodak invented the digital camera but refused to embrace it, fearing it would hurt their film business — today Kodak is a shadow of what it once was. Nokia, once the world's leading mobile phone company, failed to adapt to the smartphone revolution and was left behind by Apple and Samsung. Blockbuster refused to adapt to digital streaming; Netflix, which started as a DVD rental service, embraced innovation and now dominates entertainment. Yahoo, once an internet giant, failed to innovate and lost ground to Google and Facebook. Videocon, once a household name in India, couldn't keep up with newer brands and eventually collapsed.
On the other side, companies that embraced innovation thrived. Netflix moved from DVD rentals to streaming to original content production. Apple constantly innovated from personal computers to iPods, iPhones and iPads. Amazon began as an online bookstore and expanded into cloud computing and artificial intelligence. Amul adapted to changing consumer preferences and stayed relevant for decades. Byju's revolutionised education in India through digital learning. Raymond evolved from fabric to ready-to-wear clothing, staying relevant across generations. The lesson is unambiguous: innovate, or become irrelevant.
You don't need to invent the next iPhone to be innovative. Sometimes it's a small, quiet habit that makes the biggest difference. Sumant Moolgaokar is a name every professional should know. He was Managing Director of Tata Engineering and Locomotive Company (TELCO, now Tata Motors), Vice-Chairman of Tata Steel, and non-executive Chairman of Maruti Suzuki, and he received the Padma Bhushan in 1990 for his contributions to Indian industry.
But what made him genuinely exceptional was his openness to insight from the most unexpected sources. During lunch breaks, the top executives at Tata Motors ate together in the company cafeteria — but Moolgaokar was never there. He would disappear during lunch and return only after the break ended. His colleagues were puzzled. Some assumed he didn't want to eat with them; others guessed he was having fancy lunches at five-star hotels with Tata's dealers. One day, a few curious executives decided to follow him — and were shocked by what they found. Moolgaokar wasn't at any five-star hotel. He was at nearby dhabas, roadside eateries, eating lunch with truck drivers. He wanted to hear directly from the people who drove Tata trucks every single day — what was working, what was breaking down, what could be improved.
That's innovation: not waiting for feedback to arrive through formal channels, but going out and seeking it from the people who matter most. Moolgaokar's small, thoughtful changes based on real insight from real users, sustained over years, helped build Tata Motors into the giant it is today. The Tata Sumo — one of India's most iconic SUVs — was named after him: Su from Sumant, Mo from Moolgaokar.
Innovation isn't something you're born with — it's a skill you can build. Start by being open to ideas no matter who suggests them: in a software team I know of, a newly hired junior developer suggested a feature that could improve the user experience; instead of dismissing it, the team leader tested it, and it became one of the product's most appreciated features. Next, challenge the status quo — a manufacturing manager once questioned why a process had stayed the same for fifteen years, experimented with a new method, and cut production time by 20%.
Edward de Bono, the pioneer of creative thinking, developed a structured five-step approach called TOLOPOSOGO that any professional can apply to a workplace challenge:
| TO | Target — where are we going? Define the end result and the problem you're solving. |
| LO | Look at the facts — collect all relevant data objectively, without cherry-picking. |
| PO | Possibilities — the creative phase. Generate options, alternatives, provocations. |
| SO | So what — which ideas are practical, impactful, worth pursuing? |
| GO | Take action. Innovation without execution is just dreaming. |
Beyond the framework: learn from failure the way Thomas Edison did ("I have not failed. I've just found 10,000 ways that won't work"); stay curious and keep learning, the way MS Dhoni studied international players and evolved his own game constantly; and if you lead a team, build a culture of experimentation the way Google's "20% time" policy did — a scheme that gave employees space for passion projects and produced Gmail and Google Maps. Above all, don't fear failure. Fear stagnation. The biggest risk isn't trying something new and failing — it's staying comfortable and becoming irrelevant.
Ask yourself honestly: when was the last time I suggested a new idea at work? Do I dismiss change, or embrace it? Am I open to ideas from people junior to me? Do I experiment with new approaches, or stick to what's familiar? Am I learning new skills, or relying only on what I already know? Innovation isn't a one-time event — it's a mindset, a habit of constantly asking, "Is there a better way?"
Sri Lanka didn't have the best players in 1996. They didn't have the biggest budget or the most experienced squad. What they had was the willingness to innovate. They asked, "What if we played differently?" — and that single question changed cricket history. The same principle applies to your career. You don't need to be the most experienced person in your company, and you don't need a fancy title or a corner office. But if you're willing to think differently, challenge old methods and embrace change, you'll always stay ahead. In a world where change is constant, the professionals who innovate are the ones who survive, thrive, and become stars.
Want to build this trait — and the other 24 across the Winning Kite — inside your team? Explore Avinash's Signature Programs or browse all corporate training topics, and get in touch through the contact page.
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They attacked from ball one instead of batting cautiously in the first 15 overs, used unorthodox shots like the reverse sweep, opened the bowling with spinners instead of fast bowlers, and deployed lower-order 'pinch hitters' who could score quickly. Every one of these broke the conventional wisdom of 1990s cricket.
Sri Lanka didn't have the best individual players in world cricket at the time. What they had was the willingness to ask 'what if we didn't play it the usual way?' — and the courage to act on the answer. That is exactly what Innovation looks like inside a company: challenging 'we've always done it this way' and testing a better method.
Innovation is Trait #8, part of the Self-Motivation cluster on the EQ — left — side of the Winning Kite (KITE Leadership Framework). EQ, RQ and PQ together lift the kite toward Success; Innovation is one of the traits that keeps a professional's EQ side strong.
TOLOPOSOGO is Edward de Bono's five-step structured thinking process for innovation: TO (define the target/goal), LO (look at the facts objectively), PO (explore possibilities creatively), SO (select the ideas worth pursuing), GO (take action). It's a practical tool professionals can use to innovate on any workplace problem.
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